Reservation and cancellation policy

RESERVATION POLICIES
  • Check in is at 4pm and check out is at 11am.
  • The balance of your original booking is required upon arrival at L’Huile d’Olive restaurant, 353 Montée du lac 31 milles, Bouchette.
  • All fees upon your arrival as required, are not refundable, whether you want to cancel or shorten your stay.
  • Our cottages and suites are strictly non-smoking.
  • Pets are prohibited.
  • We ask you not to bring white bathroom towels to the beach or the lake. Beach towels are not provided.
  • Please note that there is no cleaning service provided during your stay.
CANCELLATION POLICIES FOR PACKAGES
  • Package prices are per person based on double occupancy.
  • $150 deposit is required at the time of booking. Your deposit will be refunded if a cancellation is received at least 7 days prior to your arrival date. Cancellations received 4-6 days prior to arrival will result in the loss of 50% of the deposit. Cancellations received 48 hours or less prior to arrival will result in the loss of the full deposit. Postponing your reservation to another date is considered as a cancellation if changed 6 days prior to arrival.
  • Accommodations tax (3.5%) and sales taxes GST and QST are not included.
  • Gratuity is only included on meals in the package. Prices subject to change without notice. Refunds will not be issued for unclaimed activities or meals.
CANCELLATION POLICIES FOR THE INN
  • A deposit of $50 per night is required at the time of the booking. Your deposit will be refunded if a cancellation is received at least 7 days prior to your arrival date. Cancellations received 6 days or less prior to arrival will result in the loss of the full deposit.
CANCELLATION POLICIES FOR THE COTTAGES
  • 30% of the total reservation fee is required at the time of your booking. Your deposit will be refunded if a cancellation is received at least 31 days prior to your arrival date. Cancellations received 30 days or less prior to arrival will result in the loss of the full deposit.